COVID-19 PREVENTION POLICY
At EcoMoissanite, we are committed to ensuring the well-being of our customers and staff during the times of the COVID-19 pandemic. As the situation evolves, we want all our customers to feel safe while placing an order with us. Currently, our company is fully operational, manufacturing, and shipping orders. Furthermore, our company follows all the necessary sanitation precautions set by international standards. Our company's staff wears gloves and masks when handling your jewelry and gemstones. They have been advised on how to handle the manufacturing and the packaging processes of your jewelry by healthcare professionals.
Concerning deliveries, you should expect to encounter delays. Depending on your local laws and regulations, your package may have to pass through additional inspections. You can always e-mail us so you can stay up to date about possible delays in your home country. Once you receive your package, we encourage you to take all the needed precautions to disinfect it.