COVID-19 Prevention Policy
At EcoMoissanite, we are committed to ensuring the well-being of our customers and staff during these difficult times. As the COVID-19 situation evolves, we are focused on making sure all our customers feel safe while placing an order with us. Currently, our company is fully operational, manufacturing and shipping orders. Furthermore, we follow all the necessary sanitation precautions, as set by international standards. All our staff is wearing masks and gloves, and has been advised by health professionals on how to handle both the manufacturing and packaging of your jewelry.
Concerning deliveries, you should expect to encounter delays. Depending on your country’s laws and regulations, your package may have to pass through additional inspections. We recommend that you monitor your shipment, using the provided tracking number, so you can stay up to date about possible delays in your home country. Once you receive your package, we encourage you to take all the needed precautions to disinfect it.