WARRANTY TERMS

The Terms of Our Limited Lifetime Warranty Are as Follow:

The warranty is effective as of the date of purchase. This warranty applies only to the original purchaser and is non-transferable to another person. Ensure warranty coverage by registering your IceMoissanite gemstone within 28 days of purchase.

Our limited lifetime warranty covers the optical properties of your moissanite gemstone, including its brilliance and fire. It also covers the physical integrity of the moissanite stone, including chipping, breaking, scratching, and abrasions. It does not cover: damage or defects as a result of or related to accidents, abuse, misuse, loss, or theft of your moissanite gem(s) or jewelry piece(s).

All EcoMoissanite gemstones and jewelry should be handled exclusively by our craftsmen. This warranty is automatically null and void if anyone other than our jewelers does any work on them. “Any work” includes and means even operations such as sizing, polishing, and tightening of stones.

You are responsible for the associated shipping and insurance costs for your gemstones or jewelry to EcoMoissanite. We are not responsible for any damage or loss during shipment. EcoMoissanite reserves the right to replace the item covered by this warranty with a new item; cost(s) to reset any replacement moissanite may apply.

Our warranty applies in the United States and may vary in other countries.

Please Note: We provide our Limited Lifetime Warranty in a Portable Document Format (PDF). Thus, a PDF reader is required to view the document.

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